Our Policy
Stunning Apparels - Store Policies
Welcome to StunningApparels.com! We are committed to providing you the best quality partywear frocks for your little ones. Please read our policies carefully before placing an order.
---
📦 Shipping Policy
Processing Time: All orders are processed within 1–3 working days.
Delivery Time: Standard delivery takes 4–7 working days across India.
Express Shipping: Available at an extra charge. Please contact us for urgent orders.
Tracking: A tracking link will be shared via WhatsApp/SMS/email once your order is dispatched.
---
💰 Cash on Delivery (COD)
COD is available with ₹300 pre-booking.
Remaining amount is payable in cash at the time of delivery.
Pre-booking is non-refundable in case of cancellation or non-acceptance.
---
🔁 Exchange & Return Policy
No returns or refunds accepted unless the product is damaged or defective.
Exchange is allowed only:
If the wrong size or item is sent.
You must inform us within 24 hours of delivery with unboxing video proof.
The product must be unused and in original packaging.
---
🎨 Color Disclaimer
Slight 5-10% color difference may occur due to lighting, camera, or screen settings.
We try our best to display true colors in all product images.
---
📏 Size Policy
Please refer to our size chart before ordering.
For custom sizes, contact us on WhatsApp. Extra charges may apply.
---
❌ Order Cancellation
Orders once placed cannot be cancelled after 12 hours.
Custom or made-to-order items are non-cancellable and non-refundable.
---
🔐 Privacy Policy
We collect customer data (like name, phone number, address) only for order processing and shipping.
Your personal information will never be shared or sold to third parties.
---
📞 Customer Support
For any assistance, feel free to contact us:
WhatsApp: 8779774044
Email: apparelsstunning@gmail.com
Instagram: @stunning_apparels